Old Dogs, New Tricks is an exploration of the blooming Social Media phenomena, and how these evolving tools may benefit small business owners, for whom the vast majority of Americans daily work.

Tuesday, March 1, 2011

What are THEY saying about you?

Talk about a creative way to complain to 10,000,000 "friends"!  The video below is incredibly clever, and has been viewed over ten million times.  You don't have to watch the entire video to realize how badly this airline wishes that they could roll back the clock and have a "do over".  But you'll probably watch the whole thing anyway - - it's just that stinkin' creative!


If you own a small or family owned business, truly care about your customers and have no fear your business will suffer this kind of damage.  Shame on United Airlines! 


Thanks for sharing 311 seconds of your day,
Smitty
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